Order Cancellation Policy
At Wittydawg.com, customer satisfaction is our top priority. To maintain the highest standards of quality and service, we have introduced a structured Order Cancellation Policy.
Cancellation Guidelines
- To cancel a recently placed order, you must confirm your identity via Email or Phone within 24 hours of placing the order.
- Once identity confirmation is received, the cancellation request will be processed.
Important Notes
- Cancellations at the time of shipment are not allowed, as processing at that stage is more complex.
- However, you can still take advantage of our 30-day return policy, which allows you to return the product within 30 days for a refund.
For any further assistance, please contact our customer support team, support@wittydawg.com
Contact Info
Email: support@wittydawg.com
Address: 34, Jalan Tempua 5, Bandar Puchong Jaya, 47100 Puchong, Selangor, Malaysia
Phone: +6017-9474608
Live Chat is available
Support Times: Monday – Saturday, 9am-9pm